Values (Mis)alignment

نویسندگان

چکیده

Social platforms hold great promise for supporting marginalized communities, such as the LGBTQ+ community, yet they are frequently sites of further stigmatization and harm. By engaging a diverse sample 31 US users in five qualitative, design-based value elicitation exercises, we find that misalignments between perceived platform values serve at heart this disconnect. We inductively identify two community-based design users: self-determination inclusion. These can be used heuristics both improving existing well guiding future new development. Based on participant feedback, provide directions enacting these to better align with population's needs.

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ژورنال

عنوان ژورنال: Proceedings of the ACM on human-computer interaction

سال: 2021

ISSN: ['2573-0142']

DOI: https://doi.org/10.1145/3449162